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Tag Archives: airport service quality

Durban’s King Shaka International Airport second best airport in Africa!

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The Airports Council International’s yearly Airport Service Quality Awards has seen Durban’s King Shaka International Airport awarded runner up for the “2014 ASQ Award for Best Airport in Africa”. ACI’s Airport Service Quality (ASQ) is the only global benchmarking programme measuring passengers’ satisfaction while they are at the airport.  The programme …

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